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Loss Draft Associate

Job Overview
Job Order:JO00018416
Date Posted:Aug 13
Salary:$14.50/Hour
Category:4 - Clerical/Administrative
Metro Area:

Our client, is looking for LOSS DRAFT SPECIALISTS / CUSTOMER SERVICE to add to their team located in Troy, MI.

Contract with potential for Direct Hire

Daytime Shift

Training starts 9/3 or 9/9/19

SUMMARY for LOSS DRAFT SPECIALISTS / CUSTOMER SERVICE

The Loss Draft Specialist/Customer Service Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjusters, and agents quickly and accurately. This requires 50% of the associate’s time spent in a call center environment. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The associate must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis.

EDUCATION & EXPERIENCE for LOSS DRAFT SPECIALISTS / CUSTOMER SERVICE

  • Ability to multi-task
  • Computer skills required
  • High school education required
  • Good written/verbal communication

RESPONSIBILITIES for LOSS DRAFT SPECIALISTS / CUSTOMER SERVICE

  • Have solid written and verbal communication skills
  • Ability to multi task
  • Ability to follow directions and willingness to take on additional responsibilities
  • Ensure process is being followed and all requirements being met
  • Convey all requirements to the client in a professional manner

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to rrice@hrsus.com.

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today