Insurance Processing Specialist I

Job Overview
Job Order:JO00018402
Date Posted:Aug 8
Category:4 - Clerical/Administrative
Metro Area:

Looking for an INSURANCE PROCESSING SPECIALIST I for our client located in Troy, MI for a Contract to Direct position.


Individuals in this position are responsible for processing insurance documents and emails received with an emphasis on items that need special handling. Individuals should possess a clear understanding of all processes and business rules and how each function integrates with client specifications.


  • Demonstrates an advanced level insurance processing and is responsible for updating insurance information according to defined business rules.
  • Understands all insurance document types and the lender placed processes.
  • Follows procedures to ensure information is updated accurately and production and quality standards are reached.
  • Manages dedicated client team email box to ensure all borrower, client and agent communications are addressed within the specified service level agreement.
  • Corrects exceptions identified while working proactive reports and accurately reports exceptions to management.


  • High School Diploma/GED
  • Proficient with MS Office - Intermediate Outlook & Word
  • Previous property insurance and or mortgage servicing experience
  • Strong organizational and analytical skills
  • Exceptional attention to detail


  • Associate’s or Bachelor’s degree in a business or financial related discipline
  • Advanced Excel knowledge

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.