Customer Service Rep / Trainee

Job Overview
Job Order:JO00019364
Date Posted:Jun 26
Category:4 - Clerical/Administrative
Metro Area:

Our client in Auburn Hills, MI Is seeking to hire a CUSTOMER SERVICE REPRESENTATIVE /TRAINEE.

POSITION TYPE: Full time. Immediate work. 6-month contract-to hire. PAY: 14.00 per hour

SCOPE: Assist a busy Shop in a number of Customer Service activities while learning Accounting skills.


  • Work closely with other staff members to ensure that customers receive top notch service, that company processes are followed and that transactions are recorded properly and timely.
  • Greet walk-in customers and take calls.
  • Setup new customers in the system. Create estimates for customers.
  • Process customer sales orders – from taking initial order to recording the delivery or fulfillment.
  • Notify customers of financing options and current items on sale


  • Review, enter, code, and process Purchase Orders.
  • Manage AMEX Pcard, reconciling statement and uploading needed receipts to match.
  • Accounts Receivable activities:
  • Daily invoice review. Create invoicing / credit memos.
  • Entering and process payments (Cash, Check, Credit Card). End of day cash report.
  • Review AR report, make calls and document any issues in the system.
  • Generate monthly accrual entries.
  • Assist in department support by ordering inventory, monthly inventory counts, and providing direct customer support. Will be expected to work a half day one Saturday per month.


  • High School Diploma or equivalent.
  • MS Office: Word, Excel, Outlook . Experience with any ERP system or QuickBooks.
  • Willing to work in a Plant/Shop environment.
  • Prior Customer Service experience.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.