Housing Resource Specialist

Job Overview
Job Order:JO00019591
Date Posted:Sep 23
Category:4 - Clerical/Administrative
Metro Area:

Our non profit client is seeking a HOUSING RESOURCE SPECIALIST for their office in Troy.

Contract position through the end of the year

Potential for remote or in the office


  • Conduct a screening via telephone or in person for individuals in housing crisis.
  • Assess the caller’s needs to provide appropriate referrals and resources, related to eligibility.
  • Assist potential program participants in completing applications for appropriate programs.
  • Enter details of the call into a secure database.
  • Schedule follow up appointments as appropriate for eligible individuals.


  • 2 plus year call center experience
  • Proficient with MS Word and Outlook
  • Strong customer service skills
  • Ability to be empathetic

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today