Responsibilities
Facilitate client workshops either onsite or remotely with strong expertise in designing and implementing enterprise software in a client-facing and/or team leadership role
Experience in gathering system requirements, designing, testing, training, defining procedures and implementing solutions on a global scale under strict business deadlines
Experience implementing industry best practices to meet client requirements
Lead complex global implementation projects and provide expertise on the software providing direction to project team members
Ability to work independently and run multiple concurrent assignments on client facing engagements
Manage stakeholder expectations, demonstrating thought leadership and the ability to influence at all organization levels
Create Business Requirements and Technical Documentation resulting from mapping sessions to provide proposed solutions for client approval
Ensure quality, by overseeing accuracy, completeness and compliance of the project deliverables
Guide and direct the project team to ensure the successful delivery of the projects in hand
Coordinate, direct and oversee work done by consultants and/or partners on project activities
Support pre-sales activities such as proposals and scope of work writing, client presentations, etc.
Participate in internal initiatives. Develop and assist in the roll-out of processes for efficiency and improvement
Mentor and develop other consultants to improve the quality of engagements and strengthen the Global Services consulting practice
Requirements
Five years of consulting experience implementing global enterprise solutions
Demonstrated effective teamwork across diverse solution delivery teams
Excellent communication skills both written and verbal, with the ability to present complex issues to multi-level audiences throughout the company and customer executives.
Ability to balance both Analytic and Creative problem solving
Knowledgeable of and understands common implementation principles and lifecycle
Capability to exercise mature judgement
Excellent customer relationship management and business acumen
Strong persuasion skills
Ability to work on a dynamic, customer-focused team