Project Manger (Client Relationship)

Job Overview
Job Order:JO00020100
Date Posted:Apr 20
Category:3 - Information Technology (I/T)
Metro Area:

• Creates and nurtures relationships to understand and meet client needs, support products as they mature in the client’s market, and provide best-in-class client service.
• Actively seeks client and market feedback and stays up to date on industry trends and changes. The CRM uses market knowledge to identify new product opportunities and influent product roadmap.
• Work closely with partners, sales, technology, and product teams to execute the client product roadmap and implementation schedule.
• Develop and present, internal and external, business cases for new features and functionality in support of client needs.
• Gather, understand, and document partner system requirements.
• Coordinate and manage product delivery from kickoff through implementation & closure with clients, partners, and stakeholders.
• Coordinate and manage product support and enhancements on behalf of client and other partners.
• Understand clients and market demands and opportunities that enhance our product strategy and increases revenue.
• Additional responsibilities are required by the position.

• Proven experience in the ability to build and cultivate external client relationships.
• Experience running client meetings, gathering requirements, collaborating on solutions, and resolving issues.
• Engage and promote continuous learning of industry trends.
• Must be able to work autonomously, adapt quickly to shifting priorities, and handle multiple projects and tasks simultaneously.
• Strong analytical skills and ability to create alternative solutions.
• Ability to establish and meet realistic schedules and deliverables, manage stakeholder expectations, and set priorities.
• Must have 4 years of experience in any of the following areas:

o Project Management
o SDLC methodologies, Agile
• Strongly prefer experience in automotive finance.

o Business requirements and analysis
o Data specifications & Software testing

• Requires computer proficiency in MS Office – Word, Excel, Visio, PowerPoint, SharePoint, and similar tools.
• Bachelor's degree in Computer Science, Marketing, Business and/or applicable experience is strongly preferred.
• Ability to travel up to 15%