Senior Account Manager

Job Overview
Job Order:JO00020245
Date Posted:Mar 23
Category:2 - Engineering & Manufacturing
Metro Area:

Our client in Troy, MI is in need of a Senior Account Manager


Action Oriented, Timely Decision Making, Motivating Others, Clear Communication, Conflict Management


  • Bachelor’s Degree (Business, Finance, and/or Engineering)
  • Two (2) year minimum Account Manager experience
  • Minimum (5) years’ experience in the Powertrain segment, either with light or commercial vehicle market (Sales, Product Development, or Program Management)
  • Technically astute with specific knowledge in accessory drives, power transfer, and torsional dampers
  • Finance skills beneficial (cost break down, amortization, etc.)


  • Represent the company in a professional, positive manner.
  • Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth.
  • Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account.
  • Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided the customer and competitive alternatives.
  • Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors, as necessary.
  • Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
  • Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process.
  • Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate.
  • Develops sales forecasts for use in the Business Planning and monitors market trends throughout the year for use in monthly forecast adjustments.
  • Provides global coordination on customer issues where required.
  • Complies with contract review procedures and commercial policies.
  • Periodic Tech Shows at customer sites, online, or at Industry Conventions.
  • Regular travel to customer sites (pandemic protocols permitting), less than 30% travel


If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to:

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.