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Customer Service Representative

Job Overview
Job Order:JO00020382
Date Posted:Apr 16
Salary:
Category:4 - Clerical/Administrative
Metro Area:

Our Client in Taylor, MI is looking for a Customer Service Representative for a 6 month contact to hire

We strive every day to Create and Promote Excellence. The Customer Service Rep will have previous experience in the management of customers’ daily, weekly, monthly shipping orders, release projections and requests in an automotive supplier environment. This position is responsible for day-to-day customer service issues and resolutions of problems. The individual who fulfills the role of Customer Service Representative will work closely with Sales, Engineering and Operations to meet customer needs.

A DAY IN THE LIFE (YOUR RESPONSIBILITIES): Monday - Friday 8:00am - 5:00pm
INCLUDING BUT NOT LIMITED TO:

• Managing the relationships with multiple automotive customer accounts
• Review customer releases and enter manual releases
• Create daily, weekly, and monthly orders
• Constantly communicate with multiple customer accounts and Program Engineers
• Work with an ERP system to check inventory, create orders and communicate information internally and externally
• Perform other related work as assigned

WHAT ARE WE LOOKING FOR? (REQUIREMENTS):
• Basic accounting knowledge
• Good written/verbal communication skills
• Experience with customer release and tracking systems
• Experience with Ford DDL, Chrysler Smart, Amp software and EDI is a plus
• Basic knowledge of Word, Excel and Outlook required
• Previous experience in automotive supplier environment is preferred
• Regular attendance at work is required and must be able to work overtime as needed
• Must be able to perform all essential job functions with or without a reasonable accommodation

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to skoerber@venteon.us.com

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.