Patient Registration Representative

Job Overview
Job Order:JO00020436
Date Posted:Apr 27
Category:4 - Clerical/Administrative
Metro Area:

Looking for a Patient Registration Representative for our client located in Clinton Township, MI for a contract position.

Under general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.


  • One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.
  • EPIC training/experience preferred.
  • Insurance payor systems experience preferred.
  • ICD-10 medical terminology experience preferred.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
  • Must be willing and able to instruct others.
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.